Thomas Gagné


Summary of Qualifications

Experienced, knowledgeable and forward-thinking Senior Technologist with an exceptional record of providing the leadership and vision to help companies realize unprecedented levels of efficiency, security and customer satisfaction. Results-focused innovator possessing a valuable background developing and optimizing web-driven applications, networks, middleware and database systems to enhance operations in investment banking, insurance and other industries. Excellent verbal and written communicator with a demonstrated commitment to constant learning as well as the use of emerging technology to serve and support rapid business growth.

PROFESSIONAL EXPERIENCE
EFINNET  Troy, Michigan May 2000  Present
Chief Technology Officer
Founding member and primary technical strategist for a start-up
financial services company developing a web-based portal to facilitate
transaction-level finance for capital-intensive industries. Recruit
and direct technical staff, evaluate and compare relational and
object-oriented database solutions and lead design and coding of entire
system.
* Leverage extensive system design and application programming
experience in finance, insurance and banking industries to create and
select optimal technologies to transform business model into a robust
platform capable of supporting hundreds of thousands of transactions
and calculations daily.

PAYROLL-1  Royal Oak, Michigan May 2002  January 2003
Consultant
Requested by the CIO of this nationwide provider of outsourced payroll
processing and tax filing services to small and mid-sized businesses to
analyze the overall security of the companys proprietary software
package to prepare for release of the online version. Teamed with two
support personnel to devise and recommend solutions, document system
maintenance and redundancy procedures and implement improvements.
* Designed and implemented an Internet firewall armed with a
reverse-proxy to ensure the security of Payroll-1s application servers
and the highly sensitive information stored in its databases.
* Corrected many areas of weakness left by the consultant hired
to configure the companys Cisco firewall router by investigating the
network to identify problems with the consultants packet filtering
rules and ARP tables.
* Positioned IIS servers behind a specially designed DMZ with
custom built proxy servers to screen out invalid URLs and incorporated
logfile analysis to monitor and report on system performance and
increased usage.
* Achieved excellent independent audit ratings for security of
the new system and rewrote the audit report to maximize value to
management.

COMERICA BANK CORP.  Detroit, Michigan October 1993  April 2000
Vice President and Manager, Networking Technologies Service Company
September 1998  April 2000
Led the Advanced Technologies and Planning (ATP) group in researching
and implementing cost-effective solutions to complex business problems
in its consulting and support role to various IT departments within one
of the nations top 20 largest banking companies.
* Conceived and prototyped the companys first intranet-based
Enterprise Customer Information System (E-CIS) as a less expensive,
more user-friendly, browser-driven alternative to a problematic Lotus
Notes solution.
* Delivered E-CIS system in just 12 weeks, compared to year-long
Notes development, and created major savings by using existing software
and configuring system to minimize demand on hardware and networks.
* Enabled efficient, secure desktop access to customer
information across all departments by designing E-CIS around a
browser-based interface to the mainframe, in which Comerica was heavily
invested.
* Instilled IT focus on web programming as a viable platform for
application development; piloted Comericas XML and directory services
strategy to transform legacy applications and code into
Internet-enabled programs.
* Steered development of Comericas online presence as an
integral member of Comericas Internet Planning and Strategy task force
charged with identifying and tapping new revenue streams on the
Internet.
* Conceptualized DB2 Datastream Optimizer for efficient DB2
distribution across low-bandwidth networks.

Vice President and Client Application Specialist, Comerica Private
Banking October 1993  September 1998
Challenged to develop and support a robust, reliable portfolio
management system for the Private Banking Group to replace existing
report/modeling system with early web browser and server technology.
Created stored procedures to drive portfolio realignment algorithms and
reported to the Director of Investment Management.
* Employed in-depth knowledge of finance and regulatory
compliance to develop and implement FORAY system in 1993, which
provided error-free management of 4,000 accounts totaling $1 billion
during tenure.

Vice President and Client Application Specialist, Comerica Private
Banking (Continued)
* Wrote a CGI program called webit to meet the needs of Private
Bankings investment managers and clients by filling gaps in Server
Side Includes (SSI) to allow enhanced database integration.
* Designed programs to incorporate dynamic rules for diverse
fund and equity portfolios to ensure allocations adhered to Trust
description and policy established by a steering committee.
* Created Plans-in-Place (PIP) software to audit and verify the
review of trusts by investment managers, administrators and upper
management and oversee adherence to future plans.

ANATEC  Bingham Farms, Michigan 1993
Senior Consultant
Wrote software to automatically analyze and monitor investment
portfolios and suggest corrections to maintain compliance with
corporate policy and federal regulations for clients such as Comerica
Bank, Compaq Computers, Eli Lilly Foundation and Dana Corp.

LOWRY COMPUTER SYSTEMS  Brighton, Michigan 1992  1992
Software Engineer
Brought on to build and enhance a 32-bit OS/2 environment to enable
growth of the companys DOS-based in-house data collection software and
supporting 4GL system.
* Revitalized system performance in the space of seven months by
developing and implementing an early version of isectd transaction
processor that dramatically increased available memory, CPU and
functionality.
* Installed a TCP/IP socket library over NetBIOS to allow DOS
applications to communicate over the network and harnessed the REXX
scripting capabilities of OS/2 from within DOS.

TERADATA CORP.  Troy, Michigan 1989
Systems Engineer, Kmart Headquarters
Contracted to provide much needed support to Kmart corporate
headquarters to make optimal use of an expensive new computer system.
* Awarded Best Presentation for a parallel processing talk
delivered at a conference of support engineers.

WORLD COMPUTER CORPORATION  Auburn Hills, Michigan 1984  1989;
1989  1992
Software Engineer
Contributed to the development of the transaction processing (TP)
server to address the limitations of the relational database by
creating a simplified, easily duplicated process for requesting data
from the server in order to preserve memory to enable the database to
perform its primary role of data management.
* Wrote the authorization switch for Deluxe Data Systems
ATM/POS network.

EARLY CAREER HISTORY
Network Data Systems  Flushing, Michigan 1984
Agency Computers  Troy, Michigan 1983  1984
Programmer
Gained early experience coding programs in C MS-DOS, BASIC and Z80 for
use in estimating real estate cost-of-replacement and simultaneously
rating multiple auto and home insurance providers.

TECHNICAL KNOWLEDGE BASE
Hardware: Apple II, Radio Shack Models III and IV (TRSDOS), IBM
Compatibles, Data General AOS and AOS/VS, Sun Microsystems, Sequent,
Stratus, Amiga (AmigaDOS), Teradata.
Languages: Z80 Assembler, 8086 Assembler, Eclipse Assembler, BASIC, C,
C++, FORTRAN, RATFOR, Rexx, Smalltalk, Java, PHP, Python, XML, XSL,
DTD, SQL.
Databases: DBVista, Oracle, Sybase, Teradata, DB2, Gemstone.
Operating Systems: TRSDOS, DOS, Windows, AOS, AOS/VS, Solaris, Dynix,
VOS, Linux, Teradata OS.
Finance Industry Applications: Reuters Triarch SSL (market data
interface), Multex (research), Baseline (research), FirstCall, Quotron
(Market Data).

Interests and Accomplishments